Terms & Conditions

Liability

SoccerstarsUK nor any other organisation providing facilities nor their respective servants, agents or employees, accept liability for any loss or damage experienced by applicant whilst attending their courses.
If your child brings any valuables with them this will be at your own risk.

Payment

Payment is due at the time of the booking.

Failure to make payment at the time of booking and your child attends any of our sessions, you will be notified by our office. If payment isn’t received within 2 weeks of the booking will result in your child’s place being terminated and we will be unable to accept your child onto our sessions.

Special offers

From time to time SoccerstarsUK may run Special Offers, we reserve the right to cancel or withdraw these offers at any time.

Medication

Please remember to bring any essential medication with you on the day, with written instructions of if and when you need to take it.
It is your responsibility to inform us of any relevant medical information and provide all necessary details about this at the time of Booking.

Health and safety

Please ensure appropriate kit is worn for both indoor and outdoor sessions. SHIN PADS MUST ALWAYS BE WORN.
Official photographs are sometimes taken on the courses. Please state on your booking form if you DO NOT wish your child/children to be photographed.

Discipline

Children attending our Courses are expected to treat all with the upmost respect. We reserve the right to terminate any booking and refuse to allow your child to continue attending a Course if our Staff deems their behaviour to be unacceptable.

Early / Late pick up

Early/Late Pick Up strictly starts at 8.15am and ends at 5.00pm. If a parent is outside these times without prior warning a £5 per 10 minute fine will be issued. All bookings which have not selected this option must not take advantage of this service. Parents are reminded to not arrive before 8.50am and collect after 3.40pm. If this situation occurs on more than 1 occasion, an early/late pick up will be charged to your account.
By registering on a SoccerstarsUK Course you agree to the above Terms and Conditions

Sickness

We have the right not to allow your child to attend if your child is unwell or suffering from any contagious illness. If your child falls ill during the session we would appreciate your co-operation in collecting your child promptly.
24 hours is the compulsory duration in which we cannot accept children into our setting if they have suffered from sickness, diarrhea, conjunctivitis or any other highly contagious illness.
We also reserve the right to summon whatever medical attention thought necessary in an emergency or case of server illness.

Refunds

Once bookings are accepted, no money can be refunded, no refunds are given in the event of cancellation of a session or course.
Vouchers may be issued at our discretion and you will need to contact footie@soccerstarsuk.co.uk directly if you believe that this should be applied. However as per these Terms, we are under no obligation to do so.

No Cash refunds are given at any time.

Change of Details

It is very important that you let staff know if you have any changes of address, telephone numbers, doctors, email address or any change to medical or dietary needs or any security issues.
Update us by:

Email: footie@soccerstarsuk.co.uk
Telephone: 01332 368 000
Online: Through your online account

Update 25th March 2020

COVID-19 – After School Clubs

For any sessions booked before 20th March 2020, you will receive a voucher for the value of the remaining sessions in terms 4, 5 & 6. Vouchers have no expiry date on and can be used on any future After School Clubs, Holiday Courses or weekend sessions.

COVID-19 – Tiny Tots

For any sessions booked before 20th March 2020, you will receive a voucher for the value of the remaining sessions in Term 4. Vouchers have no expiry date on and can be used on any future After School Clubs, Holiday Courses or weekend sessions.

COVID-19 – Easter Holiday Courses 2020

For any Holiday Course booked for our Easter Holiday Courses, you will receive a voucher for the value of the of your booking. Vouchers have no expiry date on and can be used on any future After School Clubs, Holiday Courses or weekend sessions.

Update 1st September 2020

COVID-19 – Book with Confidence Guarantee

If in the unlikely event any SoccerstarsUK October Holiday Course is postponed due to Coronavirus, all participants will receive a full cash refund for any cancelled days.

•Local Lockdown
•National Lockdown
•Member of SoccerstarsUK coaching staff coaching course confirmed positive for coronaviurs and we cannot arrange for another coach to attend
•Venue cancels our booking for hire of facilities

If your child cannot attend our sessions / courses course due to the following reasons, a cash refund will be given:

•Confirmed positive test for coronavirus for anyone in household bubble and are isolating
•A member of your household bubble has been contacted by NHS Test and Trace and told to isolate
•School class bubble closed due to positive case of coronavirus within the bubble

Please note, evidence of this will need to be provided for a cash refund to be given.

Upon request, a voucher for the value of your booking can be given if you notify us within 24 hours if your child cannot attend for the following reasons:

•Your child is unwell
•Your child can not longer attend due to other commitments
•You have changed your mind on attending our session / course

By registering on a SoccerstarsUK Session / Course you agree to the above Terms and Conditions